Privacy Policy
Data protection rules and confidentiality policies for Relight Worldwide Express.
Privacy Policy – Relight Worldwide Express
At Relight Worldwide Express, we value and respect your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our courier and logistics services.
1. Information We Collect
We may collect the following information from customers:
- Full name
- Contact number
- Email address
- Residential or business address
- Sender and receiver details
- Shipment and package information
- Identification documents required for customs clearance
- Payment and billing information
2. How We Use Your Information
We use your information to:
- Process and deliver shipments
- Provide customer support
- Track and manage courier services
- Complete customs and regulatory requirements
- Process payments and invoices
- Communicate service updates and notifications
- Improve our services and customer experience
3. Information Sharing
We may share your information with:
- Airline and logistics partners
- Customs authorities and government agencies
- Payment processing providers
- Service providers involved in shipment handling
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
5. Retention of Information
We retain customer information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Customer Rights
Customers may request to:
- Access their personal information
- Correct inaccurate information
- Update contact details
- Request deletion of information where legally permitted
7. Cookies and Website Data
If you visit our website, we may collect certain information through cookies and analytics tools to improve website functionality and user experience.
8. International Transfers
As an international courier company, your information may be transferred to and processed in different countries to facilitate shipment delivery and customs clearance.
9. Changes to This Policy
Relight Worldwide Express reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date.
10. Contact Us
For questions regarding this Privacy Policy or your personal information, please contact:
Relight Worldwide Express
📞 Phone: +91 97790 89555
📧 Email: relightops@gmail.com
🌐 Website: relightworldwideexpress.com
By using our services, you agree to the collection and use of information as described in this Privacy Policy.